Effective date: September 22, 2026
This policy covers skinbio.co and our online store. Skin Bio, 22263 Mulholland Hwy, Calabasas, CA 91302. 818.222.9797. info@skinbio.co.
What we collect. Your name, email, phone number, and message when you contact us; your name, phone, email, and requested service when you book (our scheduling page is run by Podium, whose privacy policy also applies there); your name, addresses, email, phone, and order details when you shop with us; your email if you join our newsletter. Card details go straight to our payment processor and we never see or store your full card number. Automatically: IP address, browser and device type, pages viewed, and cookies.
How we use it. To respond to you, book appointments, process orders, send our newsletter if you signed up, send texts if you agreed to them, keep the site secure, and understand how it is used.
Cookies. Essential cookies that make the site work, plus Google Analytics through Google Tag Manager. You can control cookies in your browser and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
Text messages. If you agree to receive texts, we may text you about your requests, appointments, and orders. Message frequency varies. Message and data rates may apply. Reply STOP to stop or HELP for help. Your mobile number and text consent are not shared with any third party or affiliate for their marketing.
Who we share it with. Only the companies that help us run the site and the practice: WP Engine and Cloudflare (hosting and security), Wordfence (security), WooPayments by Stripe, Affirm, Amazon Pay, Apple Pay, and Google Pay (payments), Podium (booking and texting), Mailchimp (newsletter), and Google (analytics). We may also disclose information when the law requires it. We do not sell your personal information.
Your medical information. Information about your health, treatments, and visits is confidential under California’s Confidentiality of Medical Information Act, whether you give it to us in the office or through this site. We do not use it for advertising or share it without your authorization except as the law allows.
Your choices. Unsubscribe from any newsletter with the link in it. Reply STOP to any text. To see, correct, or delete the personal information we hold about you, or to opt out of any sharing for advertising, email info@skinbio.co or call 818.222.9797. Our site does not respond to Do Not Track signals.
Under 18. This site is not directed to anyone under 18 and our treatments are for adults. If a minor has given us information through the site, contact us and we will delete it.
Changes. Updates will be posted here with a new effective date.
